IS Techs Client Portal

eTrac Engineering llc / Glenn Edwards Outfitting

Mobile, AL

For the Glenn Edwards project, IS Techs traveled to Mobile Alabama and the Alabama Ship Yard where Manson Construction's 300' hopper dredge Glenn Edwards was just being finished. We installed networking equipment and software including switches, a LandCell modem, Cisco PIX 501 and remote desktop software. In addition we did final configuration of network and XP pro stations enabling Secure VPN access for real-time remote viewing of dredging operations, remote support for Hypack and Dredgepack and remote desktop and network support through the cellular network with a relative range of up to 50 miles off shore.

eTrac Engineering llc, Dalton, Olmsted & Fuglevand inc. / Hybelos Waterway Superfund pollution cleanup project

Tacoma, WA

Working on site during a production environmental cleanup project on the water presented many unique challenges including being aware of off limits zones, train cars, heavy construction equipment and waiting for small boats to ferry us to and from various tug boats, barges and shore. For the project we preformed work for both eTrac Engineering and Dalton, Olmsted & Fuglevand (DOF) to complete the overall integrated network. Using Cisco aironet 1310 wireless network bridges and various 2.4GHz antennas we linked four construction trailers, two tug boats, one barge, one survey boat and one track hoe excavator in a point to multipoint with clients secure wireless network with T1 VPN remote access. This enabled real time remote viewing of dredging operations, remote support for Dredgepack, Hypack, desktops and overall network. In addition this infrastructure was utilized by other subcontractors terminating VPNs back to corporate networks, the transfer of survey data from the survey boat to production dredging systems and off site to eTrac offices, for a range of typical corporate network functions and for general high speed internet access. IS Techs remained involved with the project providing network support through completion. The overall deployment was a huge success and proved to be extremely fast and reliable enabling DOF to lean on the infrastructure much more than they originally expected.

BC Investigative Engineers / Ground up network build and site move.

Auburn, WA

For BC Investigative Engineers (BCIE) IS Techs built a complete new network from the ground up. We procured a locking server cage to house their new IBM X346 server running Microsoft Small Business Server 2003 which included a new Active Directory domain, Exchange email server and data library. The cage also houses their APC 2200 UPS battery system, Netgear managed switch, Cisco PIX 501 firewall, backup hardware and DSL modem. BCIE also got all new IBM desktops with LG LCD screens. All of this was deployed into their existing shared site.

Phase 2 included a new site build out and move. IS Techs consulted on move and new site requirements, wired 24 data drops used for network and telephony systems and assisted with equipment moves. Finally we brought all the systems back online and ensured the production environment was fully functional. IS Techs continues to provide network and desktop support for BCIE.

SRT Electronics / Desktop and network upgrade.

Tacoma, WA

The desktop upgrade for SRT was primarily a move from Windows 98 to Windows XP pro. This required desktop memory upgrades and thin coax network adapter upgrades. IS Techs also added a firewall and configured a real network which now allows all stations to have high speed internet access and to share data securely. We also set up VPN to allow SRT to access their systems from their remote office and while traveling on business trips. Finally we added wireless networking for their new laptops and continue to provide network and desktop support.

Home Finance USA / Network rework

Tacoma, WA

When IS Techs came into the Home Finance USA (HFUSA) environment we identified a host of recommended network configuration changes. After correctly configuring their Windows 2003 server, domain, desktops and firewall HFUSA realized near perfect network up time, improved performance and remote support capability via VPN. IS Techs has continued to work with HFUSA adding desktops to their network as they grow and performing network administration of their domain. We also support their Calyx Point environment and consult on future expansions.

Specialty Products Inc. / Network support, Exchange and ACT.

Tacoma, WA

IS Techs was brought into Specialty Products as primary IT support because of our ability to quickly respond to IT issues. We helped deploy ACT CRM to the organization which includes traveling sales reps. As part of this we upgraded the main office firewall to a Cisco 1811W and the remote offices in Alaska and Texas to Cisco ASA5505 firewalls. We then linked the remote sites to the main office with site to site VPN tunnels and home users and traveling sales staff with client to site VPN. For the main site we also upgraded the local LAN to Gigabit ethernet. We deployed a new Exchange server to bring email in house, take advantage of Exchange collaborative features, integrate email with ACT give users a reliable secure way to access corporate email on the road and from home. Finally we deployed Panda Business Secure to protect all the desktops, file and exchange servers from all forms of viruses, spam and mal ware.

eTrac Engineering llc / Dutra Dredge outfitting.

San Francisco, CA

IS Techs configures Cisco aironet 1310 radios for various dredging rigs in the San Francisco bay area and around the country for point to point bridging using custom configurations and antennas depending on the particular rig. These radios provide very high reliability for production network operations in these rugged marine, outdoor environments. Some rigs are outfitted with LandCell CDMA modems and Cisco PIX 501 firewalls providing secure cellular high speed access and VPN termination for remote viewing and support.

eTrac Engineering llc / Main office upgrade

San Francisco, CA

IS Techs completed a project to upgrade the eTrac Engineering main office with a new IBM X346 server running Microsoft Small Business Server 2003 R2. This server will included a new Active Directory domain and Exchange email server. Central to the new infrastructure will be their new Cisco 1811W integrated router that will be the hub of a spoke and hub VPN topology allowing eTrac to securely attach systems they are supporting across the country to their main site and allowing their field engineers simplified access to all sites with improved security. It will also enable automation of many day to day jobs, real time monitoring of all sites, simplified remote support and valuable additional services for their clients. We have also upgraded an aging Dell server with a new IBM X3650 running Windows Server 2003 and Terminal Services.

eTrac Engineering llc / Manson Construction Mulit vessel Wireless Network.

Oakland, CA

IS Techs configured Cisco 1310 radios so that multiple 1310 equipped tug boats can automatically link up to any one of over a dozen 1310 equipped dredging barge platforms to see in real time the barges GPS position, then move on to another barge and automatically link up to it.

Grameen Foundation / Technology Center office move

Seattle, WA

IS Techs was brought onto the Grameen Foundation team as primary local IT support for the Seattle Technology Center office. We get our direction from the Grameen main IT services office in Washington DC and perform on site visits on a regular schedule. We helped the recent Technology Center office move by evaluating potential new sites then customizing site data wiring prior to the move. During the move weekend we were on site to help get systems up smoothly and address any issue that came up.

Northern Pacific Consulting Engineers / New Network and office move.

Puyallup, WA

IS Techs built Norther Pacific Consulting Engineers a new network with an IBM X3650, Cisco ASA5505 firewall, APC2200 and Gigabit Network Switch. We did site data wiring in their new office prior to move in. We also set up all the workstations and migrated them to their new domain and mail server. We were on site during the move in to ensure things went smoothly.

PM Northwest Inc. / Network Upgrade.

Mt. Vernon, WA

PM Northwest we running with white box peer to peer workstations but needed better functionality from their computer systems. IS Techs deployed an IBM X3400 server with Active Directory domain and Exchange server along with an APC1500 and new Lenovo workstations. We also deployed a new Cisco 1811W firewall and set up remote user VPN. Now PM Northwest's data is secure and available on a high uptime and redundant server with reliable data backups and secure remote access for their field staff.

Columbia West Properties Inc. / IT Support

Bellevue, WA

IS Techs was brought into Columbia West Properties Inc. to provide primary IT support and consulting. We have upgraded there firewall to a Cisco ASA5505 and done a complete security audit implementing several important changes including secure VPN for remote access. We also reworked their data backups with a highly reliable external hard drive solution and offsite rotation. We are in the process of tieing in some remote sites with Cisco site to site VPNs as well as adding wireless networks to some of there commercial sites.

Ambassador Marketing / Network upgrade.

Bellevue, WA

IS Techs upgraded a poorly deployed MAC server with a pair of IBM X3200 servers with Active Directory, Exchange and Terminal services. We integrated several MAC laptops and mobile devices into the network. Now Ambassador Marketing has a reliable and functional network that we continue to support.